CUSTOMER CARE

Frequently Asked Questions

Everything you need to know before and after placing your order.

How do I choose my size?

Use the size guide on each product page and compare it with your body measurements. If you prefer a relaxed fit, choose one size larger.

How can I track my order?

Tracking information will be shared after your order is dispatched. You can also view order updates inside My Account.

Can I change or cancel my order?

Please contact us as quickly as possible. Changes are possible only before an order has been packed or dispatched.

How do returns and exchanges work?

Eligible unworn items may be requested for return or exchange according to the policy shown on the Shipping & Returns page.

Which payment methods are accepted?

Available payment options appear securely during checkout and depend on the payment methods enabled for the store.